What is Customer Focus

It is both a philosophy and a process. It is the belief that the path to excellence can come only from seeing our company, our individual departments within the company, and ourselves through our customer's eyes. It is constantly asking ourselves: "Am I doing everything I can to help our customers acheive their goals". Customer Focus is the only way forward to becoming the best Materials Handling company in Southern California.
Have you ever felt as if your vendors or suppliers of services were only out to make a buck with no regard for your business needs?
Here at RHSI we have educated all our associates in the art of Customer Focus. Our philosophy is, what can we do to make YOUR OPERATION run better, smoother, and more efficient. From office personnel or to those you see on a day to day basis, our commitment to you is the RHSI policy.
The Customer Focus Difference: We are committed to looking at our business through your eyes.